Frequently Asked Questions

What is the Ride to Cure Diabetes?

JDRF Ride to Cure Diabetes is a charitable bike ride that raises money for type 1 diabetes (T1D) research. JDRF Ride gives new and experienced cyclists — and their friends and families — the opportunity to fundraise for life — changing T1D research along with the entire Ride community.

Participants choose from one of six Ride locations, train with their local coach to achieve their mileage goals (no matter how long or short) and use guidance from their local chapters to meet and exceed their fundraising goals.

JDRF Ride isn't just a bike ride: it's an experience where hundreds of riders come together from all over the world to make new friendships, enjoy the unparalleled camaraderie of the Ride community and raise money to find a cure for T1D.

Is the JDRF Ride still taking place in 2020?

Although we won't gather at Ride venues this season, JDRF is focused on finding ways to help you stay connected to and involved in this incredible program. We want you to ride with your team (when it is safe to do so), challenge your fitness and focus on your health and mental wellness. And — we still aim to ignite our fundraising and celebrate our accomplishments, as a community, during one exciting weekend this fall. The full details of the 2020 Ride season are still being finalized and we will continue to update our website and FAQ very soon.

What should I expect for the 2020 Ride season?

While we will not be able to come together for in-person JDRF Ride events, we are introducing JDRF My Ride. JDRF My Ride is for all cyclists — beginner or experienced — who share the commitment to JDRF's mission. To make this possible we are eliminating registration fees and minimum fundraising requirements. In place of six Ride Weekends, we will promote a series of fitness and fundraising challenges that also support our community of Riders.

Can you tell me more about JDRF My Ride?

JDRF My Ride doesn't attempt to replace physical rides but gives Riders the flexibility to participate by bicycling on roads, where allowed, or by using training tools that they already have. Where COVID-19 restrictions have been lifted, Riders can choose to ride as a group.

Your Participant Center will continue to be the hub for fundraising and monitoring your progress during each challenge and see how you compare to your teammates and Riders from other chapters.

Many program touchstones — the stories, the ceremonies, the jerseys, and more — will be part of the season, delivered in ways that celebrate the close-knit nature of our Ride community.

We invite you to be part of the reimagined 2020 Ride season and help us create new goose bump moments.

How do I register for JDRF My Ride?

If you already registered for a 2020 JDRF Ride or Virtual Ride event, you will be automatically registered for JDRF My Ride. If you are not currently registered for a 2020 JDRF Ride, you can register at ride.jdrf.org.

Are coaches still available to support my training goals?

Until it is safe to come together again for training rides, Coaches will continue providing remote coaching support to their riders, setting goals, and also assist with training plans as requested. So much of the enjoyment within the JDRF Ride community is through the social interactions through training rides and social gatherings. Many coaches are providing creative ways to stay connected with your teams, including virtual training sessions, training videos and even virtual happy hours. As COVID-19 restrictions are lifted and it is safe to do so, Coaches will again offer training rides as available in your area. Please check in with your Coach and Chapter to see what's happening in your area!

Is there a required fundraising minimum?

As part of our reimagined 2020 Ride season, there are no minimum fundraising requirements. Rather, we will offer fundraising incentives and exciting perks for the 2021 Ride season for those who fundraise. More details will be announced very soon.

Can I cancel my registration?

Without the constraints of fundraising minimums, we hope you continue to fundraise and accelerate much-needed research. Anyone who fundraises for the 2020 Ride may be eligible for exciting incentives and perks for the 2021 Ride season! While the need for diabetes research is as urgent today as ever before, we acknowledge the massive economic uncertainties and the critical needs of our community. If you still wish to cancel your registration, please reach out to us at ride@jdrf.org.

Can I transfer my registration and fundraising to my 2021 Ride event?

We are so grateful for the money that you have already raised. Your fundraising dollars are critical to support life-changing research, especially in these unprecedented times. While we will not be able to come together, in-person, we are offering JDRF My Ride to support your fundraising efforts. Any money you have raised for the 2020 season have been rolled into the JDRF My Ride and will be credited towards exciting incentives and perks for both the 2020 and 2021 Ride seasons.

Can my donors be refunded for their donation?

Your fundraising dollars are critical to support life-changing research, especially during these unprecedented times. However, if you or your donor is facing financial hardship due to COVID-19 and you would like to request a refund, please reach out to us at ride@jdrf.org.

Can I still earn my event experience and fundraising incentives (event t-shirt, medal, fundraising jersey)?

Absolutely! In the coming days we'll announce new initiatives through JDRF My Ride that reimagine our Ride season, including a fundraising incentive program. We encourage you to continue your fundraising towards these incentives you won't want to miss!

When can I register for next year's event?

Registration to the public will open Wednesday, January 20, 2021. Join us for this year's activities and visit ride.jdrf.org to stay tuned for announcements about events happening in 2021.

Should I still fundraise? How do I answer my donors when they ask if the event is still happening?

The answer is Yes! We are the "Stop at Nothing Type". Despite the new shape the 2020 Ride season is taking, we are committed to continuing our commitment to fundraising as well as delivering a Ride to Cure experience that challenges, inspires and brings our community together. While our season will look different in 2020, we will persist! Now more than ever, with the enhanced risks COVID-19 poses to our T1D community, we must continue to deliver critical funds for research.

How do I turn in cash and checks I've received?

Please continue to send all check and cash donations to your local Chapter for processing. You can also direct donors to your Ride page to make an online donation as well. Connecting your participant center to the Facebook Fundraising App is an easy and helpful way to help encourage on-line giving.

Should I still train?

Your physical and mental health are more important now than ever and we believe that continuing to stay active will help with both. We encourage you to continue riding, as your local guidelines and your safety allows or even ride indoors. Staying connected to your local and National Ride Team will also help with both as we will be developing fun and helpful tools to help you achieve your fitness goals and also help to keep you connected to your Ride Family.

This year would have been my 10th JDRF Ride. Will I still receive my 10+ Rider jersey?

Absolutely! Even though we won't be able to celebrate in person this year, you will still be recognized for this incredible milestone. A member of our team will reach out to you to confirm details on how you will receive your special jersey.

Will I still be able to participate in El Tour de Tucson?

While this event will not be an organized JDRF Ride for 2020, El Tour de Tucson is currently planned to take place as scheduled. To find more information about the status of the event, please visit their website at eltourdetucson.org.

If I have other questions, who should I reach out to?

Please feel free to reach out to your local Chapter staff partner at 800-533-CURE or reach out to us any time at ride@jdrf.org.

2020 Go the Distance Partners

During these unprecedented times, JDRF has re-imagined our traditional Ride events to provide our communities meaningful ways to engage that advance individual goals, company goals and the mission of JDRF.

We thank these longstanding corporate partners for their support and helping us find new ways to "Go the Distance!"